SHIPPING
Standard Delivery
Purchase orders will only be accepted if the delivery address matches the billing address.
Standard delivery arrives within 10-15 business days (Units, out of stock products only)
Please allow an additional 3-7 business days from the shipped date for international orders.
We are NOT responsible for any lost packages
Express Delivery
Express shipping orders are placed (for items that are in stock) Monday through Friday, except for holidays, before 3:00 PM EST or 12:00 AM PST and will usually arrive within 2-3 business days from the shipped date.
Express shipping orders placed Monday through Friday after 3:00 PM EST, 12:00 AM PST or on weekends and holidays will usually arrive within 4-5 business days from the shipped date.
Express shipping is NOT available for Alaska, Hawaii, U.S. territories
We are NOT responsible for any lost packages
Custom Fees:
We are NOT responsible for any customs fee's required to be paid once delivered. Please check with your postal service on any Fee's you may have to pay before placing your order. We will not refund any shipping charges if a package is sent back due to fee's not being paid.
DELIVERY TIME ESTIMATE:
To estimate when a package will be delivered, the following points should be considered:
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Credit card authorization and address verification must be received prior to order
processing. Processing may take up to 48 hours.
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Orders with Out of Stock item(s), may take an additional 2 to 5 business days to process & ship.
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You may receive an email notifying the item is completely out of stock.
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Please take weekends & holidays into consideration.
TESTIMONIALS
By placing an order with Lux Hair, you are agreeing for us to use any resulting testimonials you may have from the use of our products, at our sole discretion.